Shipping Policy
At 【请替换:店铺名称】, we prioritize timely order processing and reliable delivery service.
Order Processing Time
Orders are generally processed within 1-2 business days following payment confirmation. Processing times may be longer during holidays, promotional periods, or times of high order volume.
Shipping Time
After your order has been processed and shipped, the estimated delivery timeframe is 5-10 business days. Actual delivery times may vary based on the shipping carrier and your location.
Shipping Fees
Shipping costs are calculated according to your order details and will be displayed at checkout prior to completing your purchase.
Tracking Your Order
Once your order is dispatched, tracking information will be provided. Please allow some time for the carrier's tracking system to update with the current shipment status.
Returns and Refunds
You may return eligible items within 30 calendar days of receipt. To qualify for a return, items must be in their original condition and packaging.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. After we receive and inspect the returned item, refunds will be processed within 5-7 business days.
Order Cancellations
Orders can be cancelled within 24 hours of purchase. To request a cancellation, please contact us immediately at 【请替换:客服邮箱】.
Delivery Delays
Delivery estimates are not guaranteed and may be affected by factors beyond our control, including customs processing, weather conditions, carrier delays, public holidays, or other unforeseen events. We appreciate your patience and understanding.
If you have any questions about your order or this Shipping Policy, please reach out to us at 【请替换:客服邮箱】.